Full job description
Job Title: College Administrator
Company: Thompson Career College (Based in London, ON)
Location: Fully Remote
Working Hours: 9:00 AM – 5:00 PM EST (Toronto Time) / 6:30 PM – 2:30 AM IST
About Thompson Career College
Located in London, Ontario, Thompson Career College is dedicated to equipping students with the practical skills and certifications they need to succeed in their professional journeys. We are a forward-thinking, student-focused institution, and we are looking for a highly organized and dedicated College Administrator to join our remote team and keep our virtual campus running smoothly.
Role Overview
As a College Administrator, you will be the organizational backbone of our daily operations. You will act as a primary point of contact for our students and staff, ensuring that all administrative processes—from initial offer letters to final certifications—are handled efficiently and accurately. The ideal candidate is incredibly detail-oriented, tech-savvy, and comfortable managing both documentation and basic financial tracking in a fully remote environment.
Key Responsibilities
- Administrative Support: Serve as the first line of support for students and faculty, resolving inquiries and ensuring a seamless educational experience.
- Certification Management: Process and apply for essential student certifications on their behalf, including Vulnerable Sector Checks, Food Handler, First Aid, and CPR certificates.
- Documentation & Records: Securely manage, organize, and update all official college and student records to ensure compliance and easy retrieval.
- Official Correspondence: Draft and issue official student documentation, including enrollment offer letters and final graduation certificates.
- Financial Administration: Maintain student fee accounts, track payments, and generate bills using our dedicated portal and invoicing system.
- Process Improvement: Proactively identify bottlenecks in our current daily operations and collaborate with the team to improve and streamline our administrative systems.
Qualifications & Requirements
- Prior experience in administrative support, office management, or a similar role (experience in the education sector is a strong asset).
- High proficiency with digital tools, document management systems, and invoicing/accounting software.
- Exceptional organizational and time-management skills, with the ability to juggle multiple tasks without letting details slip through the cracks.
- Strong written and verbal English communication skills.
- A high degree of reliability, integrity, and the ability to handle sensitive student information confidentially.
- Availability to work strictly during the required hours: 9:00 AM to 5:00 PM EST (6:30 PM to 2:30 AM IST) from a quiet, reliable remote workspace.
What We Offer
- The flexibility and comfort of working fully remotely.
- The opportunity to play a vital role in the educational and career success of our students.
- A collaborative and supportive team environment that values your ideas for system improvements.
Pay: ₹450,000.00 - ₹720,000.00 per year
Benefits:
- Paid sick time
- Work from home
Work Location: Remote
