US healthcare Insurance Claims - Work from Home

Job description

Work from Home-Immediate Joiners only

Role & responsibilities

1. Handle documents from healthcare providers to resolve claims-related issues.
2. Identify and escalate complex cases to senior team members for further assistance.
3. Maintain accurate records of all interactions with customers using CRM software.
4. Authorize or deny claims based on eligibility verification and policy terms.
5. Provide excellent customer service by responding promptly to queries and resolving issues efficiently.

Preferred candidate profile

1. 1-5 years of experience in US Health Insurance, Claims, AR calling, benefits administration, claims processing, life insurance, or US healthcare insurance process.
2. Strong understanding of healthcare BPO operations and regulations (US Healthcare).
3. Excellent communication skills with the ability to work effectively.
4. Ability to meet productivity targets while maintaining high-quality standards.

Good English Verbal Communication is Mandatory

Base Location Kochi (work from Home)

Night shifts (flexibility required)

Apply if you have relevant Experience

To Apply:

For a faster response, please feel free to connect with me on LinkedIn: https://linkedin.com/in/akshaykkannan

If interested, reach out at Akshay.K@sutherlandglobal.com or WhatsApp/Call: 9495852665.

Role: Other

Industry Type: BPM / BPO

Department: Other

Employment Type: Full Time, Permanent

Role Category: Other

Education

UG: Any Graduate